Ticket system
Run /setup and select the ticket module. You can configure a ticket panel, preview it and publish it on your server.
Ticket management
- Multiple ticket categories
- Calling the support team and closing tickets
- Conversation transcripts
- Low, normal, high and urgent priority options
- Private staff notes
- Optional auto-close for inactive tickets
Internal staff notes are not posted in the ticket and are not automatically included in the HTML transcript.
Other related commands: /ticket add and /ticket remove.
